All orders are shipped from SMSA EXPRESS to GCC countries.
DHL for International shipping.
After you place an order, you will receive an email confirming that we have received your order and are processing it.
To keep you informed about the progress of your order, we will send further email notifications as we dispatch your order.
Our goal is always to ship your order same-day, but depending on what time your order was placed and how busy we are, your order may take 1-2 business days to ship from the time you submit it.
Shipping rates & delivery time
Shipping Fees (SAR)
Delivery time (Business days)
If you have any questions about your order please contact us.
Free shipping on all Middle East Orders Over 400SAR*
For any orders within the middle east that exceed 400 SAR, shipping will be free.
Once your return is received and inspected, we will contact you to notify you that we have received your returned item.
If you require a refund and this is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
TREVI does not accept returns on items sold through the Online Store. However, we do accept returns if you receive an incorrect or defective item. Returns of incorrect or defective items will be refunded in the form of online store credit.
Selected items can be exchanged within 3days from the date you received your order. If 3 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
All returned merchandise must be in NEW/ORIGINAL and resalable condition with all tags and original packaging attached. We will not accept any items that are not in this condition.
If you believe you have received an incorrect or defective item, please contact us via WhatsApp or email.